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We accept Visa, MasterCard, American Express and PayPal. We also offer Cash on Delivery for the UAE and Saudi Arabia, with other GCC countries to follow soon. As you proceed into checkout, the alternative delivery options will be available for you to select and to pay as you prefer 

*Cash on delivery orders of high value to KSA may require consignee’s ID before delivery of goods

When selecting PayPal at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to The Diamantine website to review your order and confirm it (Please note that for the moment PayPal cannot accept transactions in AED and SAR).

 

We also accept Gift Cards which may have been sent to you. These can be used on their own, or in conjunction with another payment method noted above.

 

The currency you wish to shop and pay with, will default to the currency of the country you are browsing in, which you can change at the top left hand side of the homepage.

 

After following the necessary steps to place your order, fill in your preferred methods of payment along with your details.

The Diamantine also provides the option for you to safely store your credit card details, making it quicker and simpler to shop with us. Your full card details will never be displayed, except for the last four digits so that you know which of your cards you are using. You can delete your card details by unchecking the box "remember my payment details" on the payment page.

 

Please note that you will need to re-enter card details if you change or add a new address. This means that if someone guesses your password and tries to place an order using your account, they will be unable to do so to any address other than those you have already saved. We hope you understand that this is a valuable precaution designed to protect your personal information.

 

To help ensure that your shopping experience is safe, simple and secure The Diamantine uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.

For customers who prefer paying by cash, we offer Cash on Delivery (COD) as an alternative payment method for Saudi Arabia and United Arab Emirates orders only. Further countries in the GCC to follow soon (Please note that Cash on Delivery (COD) orders will be refunded by Gift Card only and not by cash).

 

You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.
 

The Diamantine is registered with DigiCert as an authentic site. This ensures that your information is kept private while in transit between your web browser and our web server.

 

You will receive an email to inform you that your order has been received. Once your order is ready for dispatch, you will receive another email with your order details and how you can track your order.

 

In the event of a problem however, you will quickly be informed by our Personal service team and your payment will not be processed.

 

Please note, payment is only debited from your payment method at the time of dispatch.

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